Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Please note that processing times may be extended during holidays, peak seasons, or promotional periods.

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Estimated Delivery Times

🇬🇧 United Kingdom

3–5 Business Days

🇺🇸 United States

5–8 Business Days

🌍 Rest of the World

6–10 Business Days

Delivery times are estimates and may vary depending on customs procedures, local carriers, weather conditions, and other factors beyond our control.

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Shipping Locations

We currently ship to customers worldwide.

If your country is not available at checkout, please contact us and we will do our best to assist you.

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Tracking Information

Most orders include tracking information.

Once your order has been shipped, you will receive an email containing your tracking number and tracking link.

Please allow up to 48 hours for tracking information to become active.

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Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

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Delayed or Lost Packages

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur.

If your package has not arrived within the estimated delivery timeframe, please contact our support team and we will investigate the issue.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders delivered to incorrectly entered addresses. If you notice an error, please contact us as soon as possible before your order ships.

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Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

FLORACUFF
🦋 Add a Touch of Nature

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Processing Time: 1–2 Business Days
UK Delivery: 3–5 Business Days
US Delivery: 5–8 Business Days
Worldwide Delivery: 6–10 Business Days